Skip to main content
FREQUENTLY ASKED QUESTIONS

You've got questions?

We've got answers. Everything you need to know about Skin Clique, from your first appointment to our GLP-1 program.

About Skin Clique

Skin Clique is on-demand skincare for your in-demand life. Our advanced practice providers come to you for skincare treatments and consultations at your home, your office, or wherever you feel most comfortable. We were founded in 2018, and set the gold standard for patient safety and satisfaction.

All Skin Clique providers are Advanced Practice Providers (APPs) and are qualified, board-certified Nurse Practitioners (NPs), Physician Assistants (PAs), or Medical Doctors (MDs or DOs). Providers complete a thorough hiring process including a background check and complete our Skin Clique Signature Training Program, including 5X more hands-on training compared to industry standard.

We do not have any physical clinic locations. Skin Clique has a national network of NPs, PAs, MDs, and DOs who come to your home or office to provide treatment.

Yes, we offer skincare products for all skin types and concerns. Talk to your provider at time of appointment, shop online at shop.skinclique.com, or schedule a virtual skincare consultation.

Shop & Shipping

Skin Clique ships to all 50 states. We do not currently offer international shipping.

Processing typically takes 1–2 business days. Orders placed after 2pm EST on Friday (or on Saturday and Sunday) will be processed the following Monday. You will receive an email with a tracking number as soon as your package ships.

Yes! Standard shipping is free, but you can add expedited shipping at checkout for an additional cost. We offer shipping via USPS and UPS, and you will receive tracking information as soon as your item ships.

Please email hello@skinclique.com as soon as possible and our operations team will work to update your order.

Please email hello@skinclique.com or text us at (833) 225-3558 and our patient care team will assist you.

Treatments

You may contact your provider directly via the number in your appointment confirmation, or get in touch with our patient care team at hello@skinclique.com or (833) 225-3558.

We launch new markets every month, so stay in touch! Subscribe for email updates and we will let you know when we launch in your area. In the meantime, virtual skincare consults are available nationally.

We offer Xeomin and Dysport injections (Botox alternatives), chemical peels, and microneedling across all service areas. We also offer dermal fillers and biostimulators, PDGF under-eye treatments, hormone replacement therapy, GLP-1 weight loss medications, hair loss treatments, and prescription skincare.

The Clinician Access Fee goes toward your visit with one of Skin Clique's providers. During each visit, your provider travels to you, reviews your history, assesses your skin, discusses concerns, and develops a personalized plan.

Groups of 4+ save $1 per unit on tox, plus hosts of larger groups can save up to $150 on their treatment. If you host 4 events in a year, your fourth treatment is free!

Providers can partner with local businesses and boutiques to host events. Treatments at events are also eligible for special pricing. Ask your local provider if they have any upcoming events.

Weight Loss Medications (GLP-1)

1. Complete the intake questionnaire. 2. Have a telehealth consultation with your provider. 3. Your prescription is delivered monthly to your home.

If you meet the criteria for treatment, one of our providers will provide you with a personalized prescription. An existing prescription is not required to participate in Skin Clique's weight loss program.

Following your assessment, you will typically receive your medication within 5 to 7 days. Our process ensures a consistent supply of medication every month for your continued progress.

Our compounded medications are prepared by licensed compounding pharmacies operating in full compliance with USP standards, FDA regulations, DEA requirements, and applicable state pharmacy board rules. Each batch undergoes rigorous third-party testing for potency, sterility, and safety.

$350/month for compounded semaglutide and $600/month for tirzepatide. This price includes consultations with your provider, a personalized weight loss plan, a monthly prescription for GLP-1 medication, shipping to your home, and email and phone support.

Patients commonly report losing 5% to 10% of their starting weight. For a 200-pound person, that would be 10 to 20 pounds. Individual results vary.

No, this prescription is not covered by insurance.

Membership Program

Join The Clique by signing up online or at your next appointment and save 10–15% on your skin treatment that day.

Clique Pro: $200/month collected. Clique Core: $100/month collected. Funds can be applied to any treatment or skincare purchase with your provider. Cannot be applied online.

Funds deposited in your savings account expire after two years.

No. GLP-1 medications are not eligible for discounts or promotions, including new patient offers, sitewide sales, or membership pricing.

Memberships have a 12-month commitment. Early termination incurs a one-time cancellation cost of $250. For medical reasons or relocation, please email hello@skinclique.com.

Payment & Cancellations

We accept all major credit cards, Apple Pay, Google Pay, and offer payment plans through Cherry. We do not accept cash.

We accept all major credit cards, Shop Pay, PayPal, Meta Pay, and Venmo.

A $50 cancellation fee applies if canceled less than 48 hours before your appointment; a $150 no-show fee applies. This applies to all in-home, group/event, and training appointments.

We do not accept insurance or CareCredit for treatments or skincare.

Gift Cards

Gift cards are available for purchase online. A physical copy is available on request by emailing hello@skinclique.com.

Present the emailed gift card details or a physical gift card to any Skin Clique provider at checkout. Gift cards may not be used online.

Standard gift cards expire after 365 days. Promotional gift cards, packages, and promotions may have unique terms.

Get in touch with our patient care team at hello@skinclique.com or (833) 225-3558.

Patient Programs

Yes! We offer $100 towards your next treatment for every friend that you refer. Download the Skin Clique app to access your personal referral code.

ANYTHING WE MISSED?

Still have questions?

Our patient concierge team is here to help. Reach out anytime.