The Skin Clique Privacy Notice

Last Updated/Effective Date: 3/17/2024

The Skin Clique and its affiliates and subsidiaries (“Skin Clique,” “we,” “us,” or “our”) respect your privacy. This Privacy Notice describes the processing of Personal Information (defined below) that is provided, collected, or disclosed in the course of providing our products or services to you (“Services”) and on the websites, mobile applications, social media pages, other platforms that link to this Privacy Notice, also describes rights you may have under applicable laws.

Some portions of our Services (including our website and mobile app) are offered through a third-party provider, to learn more about their privacy practices and collection of Personal Information, please review their privacy policy here: https://www.zenoti.com/trust/privacy-notice

This Privacy Notice is available to consumers with disabilities. To access this Privacy Notice in an alternative downloadable format, please click here.

1. Personal Information We Collect

We may collect a range of Personal Information. “Personal Information” means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you.

The types of Personal Information we collect may include:

  • Contact Information – If you submit an inquiry, make an appointment, book an appointment online, register for an account, or provide information on or through our Services, we may collect your contact information. This may include your name, address, email address, demographic information, zip code and phone number.
  • Commercial Information – If you purchase skincare products, gift cards, or other products from us we may collect commercial information including information about your purchases and purchase history, and other Services you have shown interest in. This includes financial information related to your purchases.
  • Employment Information – If you apply for employment with us, we will collect Personal Information related to your potential employment, including your education and employment history, address and contact information, demographic information, and any other information included in your resume or application.
  • Health Information- If you make an appointment, receive services from one of our medical providers we may collect information about your health or medical information. This includes your medical history and other health information that is needed to assess your eligibility and/or to provide you with our Services.
  • Usage Information – When you use our Services, we may automatically record information, including your Internet Protocol address (IP Address), geolocation of your device, browser type, referring URLs (e.g., the website you visited before coming to our website), domain names associated with your internet service provider, and any other information regarding your interaction with our Services.
  • Communication Information – We may collect Personal Information contained within your communications with us, including audio, electronic, or visual information, screen sharing views, and any files provided to us via email, chat functionality, social media, telephone, or otherwise. Where permitted by applicable law, we may collect and maintain records of calls and chats with our agents, representatives, or employees via message, chat, post, or similar functionality.

2. How We Collect Personal Information

  • Directly From You – We collect Personal Information that you provide to us, for example, if you choose to contact us, request or purchase Services or information from us, or sign up to receive updates.
  • From Third Parties – We may collect Personal Information from third parties including, business partners, subcontractors, advertising networks, analytics providers, and search information providers, who may provide us with Personal Information about you.
  • Through Online Tracking Technologies – We use cookies and similar technologies to collect Personal Information related to activity on our website. For additional information regarding our use of these technologies, see the Cookies and Tracking Technologies section below.

    • 3. How We Use Personal Information

    To the extent permitted by applicable law, we use Personal Information:

  • To provide and personalize our Services, such as processing or fulfilling orders and transactions, providing our Services, processing payments, providing customer service, maintaining or servicing accounts, providing financing, verifying customer information, creating and maintaining business records, verifying eligibility, and undertaking or providing similar services.
  • For internal research and development, such as testing and verifying the quality of our Services, improving the quality of our Services, and creating new Services.
  • For treatment and/or quality control, such as carrying out our Services and treating you. We may also use your Personal Information to ensure high standards of quality and safety for our Services related to health care.
  • For marketing, such as sending information about our Services, including using your information to send you emails, messages, notices, newsletters, surveys, promotions, or news about events.
  • For communicating with you, such as responding to your questions and comments.
  • For legal, security, or safety reasons, such as protecting our and our users’ safety, property, or rights; complying with legal requirements; enforcing our terms, conditions, and policies; detecting, preventing, and responding to security incidents; and protecting against malicious, deceptive, fraudulent, or illegal activity.
  • As part of a corporate transaction, such as in connection with the sale of part or all of our assets or business, the acquisition of part or all of another business or another business’ assets, or another corporate transaction, including bankruptcy.

    • 4. How We Disclose Personal Information

    We may disclose your Personal Information in the following circumstances:

  • Service Providers – We disclose your Personal Information with third party service providers as necessary to enable them to support our Services or other aspects of our business.
  • Affiliates and Subsidiaries – We may disclose your information to the Skin Clique family of companies for their and our business purposes and for marketing purposes, including to provide you information about the products or services we think may interest you.
  • Business Partners – We may disclose Personal Information with trusted business partners or corporate affiliates. For example, we may disclose your Personal Information with a company whose products or services we think may be of interest to you or who we co-sponsor a promotion or service with.
  • Legal Obligation or Safety Reasons – We may disclose Personal Information to a third party when we have a good faith belief that such disclosure of Personal Information is reasonably necessary to (a) satisfy or comply with any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of any agreement you have with us, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of Skin Clique, its employees and clients, or the public against harm.
  • Merger or Change of Control – We may disclose Personal Information to third parties as necessary if we are involved in a merger, acquisition, or any other transaction involving a change of control in our business, including but not limited to, a bankruptcy or similar proceeding. Where legally required, we will give you prior notice prior to such disclosure.

    • 5. Cookies and Other Tracking Technologies

    We and our service providers may use cookies and similar technologies to collect usage and browser information about how you use our website. We process the information collected through such technologies, which may include or be combined with Personal Information, to help operate certain features of our website, to enhance your experience through personalization, and to help us better understand the features of our website that you and other users are most interested in.

    We allow or enable third parties to collect Personal Information in order to provide their interest-based advertising services, and we use Google Ads and other third parties to serve ads for our Services across various websites. To opt-out of this type of advertising by Google, to customize your ad preferences, or to limit Google’s collection or use of your data, visit Google’s Safety Center and Google’s Ad Settings and follow Google’s personalized ad opt-out instructions. Opting out will not affect your use of our Services.

    We use analytics services, including Google Analytics, to assist us with analyzing our website traffic. These services utilize cookies and other technologies that collect your Personal Information. To learn more about how Google uses data, visit Google’s Privacy Policy and Google’s page on “How Google uses data when you use our partners’ websites or apps.” You may download the Google Analytics Opt-out Browser Add-on for each web browser you use, but this does not prevent the use of other analytics tools. To learn more about Google Analytics cookies, visit Google Analytics Cookie Usage on Websites.

    In order to manage your preferences with respect to these technologies, please visit our preferences page. In addition, most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable transmission of unique identifiers and location data. If you choose to reject cookies or block device identifiers, some features of our Services may not be available, or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings. We do not respond to Do Not Track (“DNT”) signals sent to us by your browser at this time.

    6. How Long We Keep Your Personal Information

    We will retain each category of your Personal Information for as long as necessary to fulfill the purposes described in this Privacy Notice, unless otherwise required by applicable laws. Criteria we will use to determine how long we will retain your Personal Information include whether we need your Personal Information to provide you with our Services you have requested; we continue to have a relationship with you; you have requested information or Services from us; we have a legal right or obligation to continue to retain your Personal Information; we have an obligation to a third party that involves your Personal Information; our retention or recordkeeping policies and obligations dictate that we retain your Personal Information; we have an interest in providing you with Personal Information about our Services; or we have another business purpose for retaining your Personal Information.

    7. How We Protect Personal Information

    We use commercially reasonable efforts to protect the confidentiality and security of Personal Information. However, despite these efforts to store Personal Information in a secure environment, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems.

    8. International Use of our Services

    Our website is hosted in the United States. If you are visiting our website from outside of the United States, please note that by providing your Personal Information, it is being transferred to, stored, collected, or processed in the United States, where our servers are located and operated.

    9. Children’s Privacy

    We do not knowingly collect or solicit any Personal Information from children under the age of 13 without verified written parental consent. In the event that we learn that we have collected Personal Information from a child under the age of 13, we will promptly take steps to delete that information. If you are a parent or legal guardian and think your child has given us their Personal Information, you can email us at Support@skinclique.com .

    10. Links to Third-Party Websites

    We are not responsible for the practices employed by any websites or services linked to or from our Services, including the information or content contained within them. We encourage you to investigate and ask questions before disclosing Personal Information to third parties, since any Personal Information disclosed will handled in accordance with the applicable third party’s privacy notice.

    11. Notice to California Residents

    This section applies to our collection and use of Personal Information if you are a resident of California, as required by the California Consumer Privacy Act of 2018 and its implementing regulations, as amended by the California Privacy Rights Act (“CCPA”), where “Personal Information” has the definition set forth in the CCPA.

    In particular, our Services have collected and disclosed the below listed statutory categories (as defined by the CCPA) of Personal Information from California Consumers and for the following purposes within the last twelve (12) months.

    Categories of Personal Information Collected and Disclosed

    Identifiers - A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number or other similar identifiers.

    Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))- A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

    Commercial information - Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

    Internet or other similar network activity - Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.

    Professional or employment-related information - Current or past job history or performance evaluations

    Inferences drawn from other personal information - Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes.

    We obtain the above listed categories of Personal Information from the sources indicated in Section 2 above.

    We may disclose the above listed categories of Personal Information to the following categories of third parties: Our Service Providers, third party-marketers, analytics providers, and other third parties that we engage with for tracking technology and website functionality.

    We may collect and disclose the above listed categories of Personal Information for the business purposes stated in Sections 2 and 3 above.

    Other California Privacy Rights

    Under California Civil Code Section 1798.83, individual customers who reside in California and who have an existing business relationship with us may request information about our disclosure of certain categories of Personal Information to third parties for the third parties’ direct marketing purposes, if any. To make such a request, please contact us using the information in the Contact Us section below. Please be aware that not all information sharing is covered by these California privacy rights requirements and only information on covered sharing will be included in our response. This request may be made no more than once per calendar year.

    12. Sale, Cross-Context Behavioral Advertising, Targeted Advertising

    Certain state laws regulate the “sale” of Personal Information, which may include not only the traditional selling of data, but also many sharing arrangements where the recipient can use the personal information they receive for the recipient’s own commercial purposes. State laws may also regulate the disclosure of Personal Information to third parties for cross-context behavioral advertising (“sharing” under the California Consumer Privacy Act of 2018 or “targeted advertising,” as such practice is more commonly referred to).

    NOTICE: This website may sell your sensitive personal data.

    We make certain categories of Personal Information available to third parties in order to receive targeted advertising-related services, such as when we make browsing information available (e.g., through third-party tags on our digital properties) to carry out, measure, and improve our ad campaigns and reach users with more relevant ads and content and to third-party analytics providers to help us improve our websites and your user experience. These disclosures may be considered a “sale” and “share” of personal information or “targeted advertising” under applicable state law. To opt-out of these activities, please see below.

  • Analytics Tools: Analytics tools and technologies are an element of Skin Clique websites. By using cookies and other technologies, we may collect and store information such as time of visit, pages visited, time spent on each page of a Skin Clique website, the IP address, and the type of operating system devices used to access a Skin Clique website. To learn more about these analytics tools, please review the cookies policy located on the Skin Clique website you are visiting.
  • Advertising: We may also engage third-party service providers to use the information gathered through the use of the technologies described above on behalf of Skin Clique to personalize the content of, as well as to serve you ads on third-party websites regarding Skin Clique goods or services that may be of interest to you based upon your interaction with the Skin Clique websites. Some of the ads on third-party websites may be personalized, meaning they are intended to be relevant to you based on what we, or the third-party service provider serving the ad, know about you or your computer's browsing activity on both the Skin Clique websites and third-party sites.
  • Cookies: Skin Clique may collect personal data through the use of cookies or other similar technologies. This may vary based upon the unique features of the Skin Clique websites. Therefore, please review the cookies policy included at the bottom of the local Skin Clique website for any additional information, and you can always adjust your Cookie Settings.

    • 13. Your Privacy Rights and How to Exercise Them

    Depending on where you live, you may have the following rights with respect to your Personal Information under applicable data protection laws:

  • Access – You may have the right to know what Personal Information we have collected about you and to access such data.
  • Data portability – You may have the right to receive a copy of your information in a portable and readily usable format.
  • Deletion – You may have the right to delete your Personal Information that we have obtained, subject to certain exceptions.
  • Correction – You may have the right to correct inaccuracies in your Personal Information.
  • Opt out of certain processing – You may have the right to: (a) opt out of the processing of your Personal Information for purposes of targeted advertising, (b) opt out of the sale or sharing of your Personal Information; (c) limit the use of your Sensitive Personal Information (if applicable), and (d) opt out of the processing of your Personal Information for profiling in furtherance of decisions that produce legal or similarly significant effect concerning you.

    • To opt out of marketing emails, please email us at Support@skinclique.com or by following the instructions included in the email or text correspondence. Please note that, even if you unsubscribe from certain correspondence, we may still need to contact you with important transactional or administrative information, as permitted by law. Additionally, if you withdraw your consent or object to processing of your Personal Information, or if you choose not to provide certain Personal Information, we may be unable to provide some or all of our Services to you.

    To exercise any of the privacy rights afforded to you under applicable data protection laws, please submit a request to us by one of the following methods:

  • E-mailing us at Support@skinclique.com
  • Submitting a request through our webform here.

    • You may also initiate any opt outs by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC). We honor Opt-Out Preference Signals, including GPC. If you choose to use an Opt-Out Preference Signal, you will need to turn it on for each supported browser or browser extension you use.

    You will not be discriminated against in any way by virtue of your exercise of the rights listed in this Privacy Notice which means we will not deny goods or Services to you, provide different prices or rates for goods or Services to you, or provide a different level or quality of goods or Services to you. Only you, or an authorized agent that you authorize to act on your behalf, may make a request related to your Personal Information. You may also make a request on behalf of your minor child.

    We must verify your identity before fulfilling your requests, and if we cannot verify your identity, we may request additional information from you. If you are an authorized agent making a request on behalf of another person, we will also need to verify your identity, which may require proof of your written authorization or evidence of a power of attorney. We endeavor to respond to requests within the time period required by applicable law. If we require more time, we will inform you of the reason and extension period in writing.

    We do not charge a fee to process or respond to your requests unless they are excessive or repetitive. If we determine that a request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. We may deny certain requests, or only fulfill some in part, as permitted or required by law. If you are not satisfied with the resolution of your request and you are afforded a right to appeal such decision, you will be notified of our appeal process in our response to your request.

    14. Changes to this Privacy Notice

    Please note that we may modify or update this Privacy Notice from time to time, so please review it periodically. We will provide you notice if material changes are made. Unless otherwise indicated, any changes to this Privacy Notice will apply immediately upon posting to our websites.

    15. Contact Us

    If you have any questions about our practices or this Privacy Notice, please contact us at Support@skinclique.com You may also write to us at Skin Clique, 218 Howle Avenue Suite A, Charleston, South Carolina 29403.