Privacy Policy

The Skin Clique and its affiliates and subsidiaries ("Skin Clique," "we," "us," or "our") respect your privacy. This Privacy Notice describes the processing of Personal Information (defined below) that is provided, collected, or disclosed in the course of providing our products or services to you ("Services") and on the websites, mobile applications, social media pages, other platforms that link to this Privacy Notice, and also describes rights you may have under applicable laws.

Some portions of our Services (including our website and mobile app) are offered through a third-party provider. To learn more about their privacy practices and collection of Personal Information, please review their privacy policy at: https://www.zenoti.com/trust/privacy-notice

This Privacy Notice is available to consumers with disabilities in an alternative downloadable format.

1. Personal Information We Collect

"Personal Information" means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you. The types of Personal Information collected may include:

• Contact Information — Name, address, email address, demographic information, zip code and phone number submitted through inquiries, appointments, online registrations, or account creation.
• Commercial Information — Purchase history, products purchased, Services of interest, and financial information related to purchases.
• Employment Information — For applicants, education and employment history, address, contact information, demographic information, and resume details.
• Health Information — Medical history and health information needed to assess eligibility and provide Services from medical providers.
• Usage Information — Internet Protocol address (IP address), geolocation of device, browser type, referring URLs, domain names associated with internet service provider, and interaction information with Services.
• Communication Information — Information contained within communications with the company, including audio, electronic, or visual information, screen sharing views, and files provided via email, chat, social media, telephone, or other methods. Call and chat records may be collected where permitted by law.

2. How We Collect Personal Information

• Directly From You — Information you provide when contacting, requesting Services or information, or signing up for updates.
• Social Media Platforms — Publicly posted information or mentions on social media.
• Competitions and Surveys — Information provided during competitions, contests, promotional offers, samples, or survey participation.
• User Generated Content — Content submitted (images, ratings, reviews) on websites or social media that may be reused.
• From Third Parties — Business partners, subcontractors, advertising networks, analytics providers, and search information providers.
• Online Tracking Technologies — Cookies and similar technologies to collect activity-related Personal Information.

3. How We Use Personal Information

Personal Information is used to:

• Provide and personalize Services, including processing orders, providing customer service, maintaining accounts, processing payments, and verifying eligibility.
• Conduct internal research and development, testing, quality verification, and service improvement.
• Provide treatment and quality control related to healthcare Services.
• Marketing purposes, including emails, text messages, newsletters, surveys, promotions, and event information.
• Communicate by responding to questions and comments.
• Legal, security, or safety reasons, including protecting safety and rights, complying with legal requirements, enforcing terms and policies, detecting fraud, and responding to security incidents.
• Corporate transactions involving asset or business sales, acquisitions, or bankruptcy.

4. How We Disclose Personal Information

Personal Information may be disclosed to:

• Service Providers — Third parties supporting Services or business operations.
• Affiliates and Subsidiaries — Skin Clique family companies for business and marketing purposes.
• Business Partners — Trusted partners whose products may interest you or who co-sponsor promotions.
• Legal Obligation or Safety Reasons — When required by law, legal process, or to enforce agreements, detect fraud, or protect rights and safety.
• Merger or Change of Control — Third parties involved in mergers, acquisitions, or changes of control, with prior notice where legally required.

5. Cookies and Other Tracking Technologies

We use cookies and similar technologies to collect usage and browser information. This information helps operate website features, enhance personalization, and understand user interests.

Third parties provide targeted advertising services, and we use Google Ads and other providers to serve ads across websites. Users can opt out of interest-based advertising by visiting Google's Safety Center and Ad Settings.

Google Analytics and other analytics services collect Personal Information through cookies and technologies. Users can manage technology preferences through our preferences page. Most browsers allow blocking or disabling cookies; rejecting cookies may limit feature availability. We do not respond to Do Not Track (DNT) signals but do honor Global Privacy Control (GPC) signals.

6. How Long We Keep Your Personal Information

Personal Information is retained as long as necessary to fulfill the purposes described in this Privacy Notice, unless otherwise required by law. Retention criteria include necessity to provide requested Services, ongoing relationship, legal rights or obligations, and other business purposes.

7. How We Protect Personal Information

We use commercially reasonable efforts to protect the confidentiality and security of Personal Information. However, security of information during transmission or storage cannot be guaranteed.

8. International Use of Our Services

This website is hosted in the United States. Providing Personal Information means it will be transferred, stored, collected, or processed in the United States where our servers are located and operated.

9. Children's Privacy

We do not knowingly collect Personal Information from children under age 13 without verified written parental consent. Upon learning of collection from children under 13, information will be promptly deleted. Parents or legal guardians believing their child provided information can email hello@skinclique.com.

10. Links to Third-Party Websites

We are not responsible for practices employed by linked websites or services, including their information and content. We encourage you to investigate before disclosing Personal Information to third parties.

11. Notice to California Residents

This section applies to California residents under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Categories of Personal Information collected include: identifiers (name, address, email, IP address, account names); California Customer Records categories (financial, medical, employment information); commercial information (purchase history); internet or network activity (browsing history, ad interaction); professional or employment-related information; and inferences drawn from the above.

Under California Civil Code Section 1798.83, California residents with existing business relationships may request information about disclosure of certain Personal Information categories to third parties for direct marketing, no more than once per calendar year.

12. Sale, Cross-Context Behavioral Advertising, Targeted Advertising

NOTICE: This website may sell your sensitive personal data.

We make certain Personal Information categories available to third parties for targeted advertising services, such as browsing information for ad campaigns and analytics providers for website improvement. These disclosures may be considered "sale," "share," or "targeted advertising" under applicable state law.

Analytics tools collect information including time of visit, pages visited, time spent on pages, IP addresses, and operating system types. Third-party advertising service providers use gathered information to personalize content and serve targeted ads. Personal data may also be collected through cookies or similar technologies — please review our Cookie Policy for additional information.

13. Your Privacy Rights and How to Exercise Them

Depending on your location, you may have the following rights regarding Personal Information:

• Access — Right to know what Personal Information has been collected and access it.
• Data Portability — Right to receive information in portable and readily usable format.
• Deletion — Right to delete Personal Information, subject to exceptions.
• Correction — Right to correct inaccuracies in Personal Information.
• Opt Out of Certain Processing — Including targeted advertising, sale or sharing of Personal Information, limiting sensitive data use, and opting out of profiling in significant decision-making.

To opt out of marketing emails, email hello@skinclique.com or follow unsubscribe instructions in our correspondence.

We honor Opt-Out Preference Signals such as Global Privacy Control (GPC). GPC must be enabled for each supported browser or extension.

To submit a privacy request, email hello@skinclique.com. We will respond within legally required timeframes. No discrimination occurs for exercising listed rights.

You may also manage your consent and data preferences using the links below:

• Cookie Policy
• Limit the Use of My Sensitive Personal Information
• Do Not Sell or Share My Personal Information
• Consent Preferences

14. Changes to This Privacy Notice

We may modify or update this Privacy Notice periodically. Unless otherwise indicated, changes apply immediately upon posting to our website.

15. Contact Us

For questions about our privacy practices or this Privacy Notice, contact us at:

Email: hello@skinclique.com
Phone: (833) 225-3558
Mail: Skin Clique, 218 Howle Avenue Suite A, Charleston, South Carolina 29403